Terms of Service
Effective date: June 13, 2026 / Last revised: July 24, 2026 / Operated by: CF Asset Inc.
This is an English translation provided for reference.
The Japanese version is the authoritative text.
In the event of any discrepancy, the Japanese version shall prevail.
Chapter 1 General Provisions
Article 1 (Purpose and Application)
- These Terms set forth the conditions for the provision of the platform service "CreatorFans" (the "Service") operated by CF Asset Inc. (the "Company") and the rights and obligations between the Company and Members, and apply to all relationships relating to the use of the Service.
- The Service may include content intended for adults, and persons under the age of 18 may not use the Service.
- The Privacy Policy, Content Guidelines, Copyright Guidelines, CF Points Usage Guide, Age Verification Policy, Cookie and External Transmission Policy, and other rules separately established by the Company and posted on the Company's website (https://creatorfans.co, etc.) (collectively, the "Individual Rules") are effective as rules supplementing these Terms. Where the content of these Terms conflicts with the content of the Individual Rules, these Terms shall prevail unless otherwise specified.
- By using the Service, a Member shall be deemed to have agreed to all of the contents of these Terms, etc.
Article 2 (Definitions)
The terms used in these Terms are defined as follows.
- (1) "Member" means an individual who has agreed to these Terms and completed member registration.
- (2) "Creator" means a Member who posts, distributes, or sells digital content on the Service.
- (3) "Fan" means a Member who purchases content on the Service or joins a Fan Club. The same Member may act as both a Creator and a Fan.
- (4) "Fan Club" means a recurring subscription plan set by a Creator, and includes a free plan (Free) and paid plans (Standard, Premium, and Secret).
- (5) "Digital Content" means digital information provided through the Service, such as audio data, video data, image data, and text.
- (6) "Call and DM Service" means the function (including free settings) through which a Creator and a Fan may engage in one-on-one voice calls or direct messages on the Service.
- (7) "CF Points" means the in-service currency used for purchases and consumption within the Service, and consists of Paid Points and Free Points.
- (8) "Paid Points" means CF Points acquired by a Member in exchange for payment in Japanese yen.
- (9) "Free Points" means CF Points granted by the Company to a Member free of charge, such as through campaigns.
- (10) "these Terms, etc." means the collective term for these Terms, the Individual Rules, and other rules established by the Company on its website.
Chapter 2 Member Registration and Management
Article 3 (Member Registration)
- Member registration procedures must be carried out by the applicant personally. The Service may not be used by persons under the age of 18 (including high school students) or persons of an age equivalent to a high school student.
- An applicant shall carry out the registration procedure by entering and submitting the information required by the Company on the Service's registration screen, and registration shall be completed at the time the Company sends an email of acceptance to the registered email address.
- A Member warrants, at the time of applying for registration, that they are 18 years of age or older (and not a high school student).
- The Company may refuse to accept a registration application if it determines that any of the following applies.
- (1) Where the information entered contains false statements, errors, or omissions
- (2) Where it is discovered that the applicant does not actually exist
- (3) Where it is discovered that the same person is already registered as a Member
- (4) Where a minor has applied for registration
- (5) Where the Company determines that the applicant is an antisocial force
- (6) Where the Company reasonably determines that registration is otherwise inappropriate
- Even after registration is completed, the Company may cancel the registration without prior notice if it is discovered that any of the items in the preceding paragraph applies. In addition, the Company may suspend or delete the account where any item of Article 21 applies.
Article 4 (Account Management)
- As a general rule, each Member may hold only one account. However, this shall not apply, within the scope permitted, in the case of joint operation approved by the Company in writing (including email). Even where joint operation is approved, the maximum number of persons who may share a single account shall be within the scope separately determined by the Company.
- A Member shall strictly manage their login information (email address and password) at their own responsibility, and must not allow use by, lend, transfer, or sell it to a third party. Except for sharing with joint operators approved by the Company under the proviso of the preceding paragraph, sharing a single account among multiple persons is prohibited.
- Where the Company confirms that the authentication information entered matches the registered information, it shall be deemed to be an act by the relevant Member. However, this shall not apply where unauthorized access to the account occurs due to the Company's willful misconduct or gross negligence.
- If it is discovered that authentication information has been leaked to or used without authorization by a third party, the Member shall immediately notify the Company and follow the Company's instructions. Where there is a suspicion of unauthorized use, the Company may take necessary security measures such as suspending use of the account or resetting the password.
Article 5 (Change of Member Information)
- If there is a change to a Member's registered name, address, phone number, email address, or other information, the Member shall promptly carry out the change procedure by the method prescribed by the Company.
- The Company shall not be liable for any damage arising from a Member's failure to carry out, or delay in carrying out, the change procedure. In addition, if it is discovered that the changed information is false, the Company may take measures such as suspending the account pursuant to Article 21.
Article 6 (Creator Registration and Identity Verification)
- In order to provide paid content on the Service, a Member must complete the identity verification procedure separately determined by the Company (such as submission of identification documents).
- A Member residing outside Japan may register as a Creator only if they hold a bank account in Japan in their own name.
- The Company uses the original image data of identity verification documents solely for the purpose of identity verification, and promptly deletes it after verification is completed. However, the fact that the Member's age of 18 or older has been confirmed (the record of confirmation) shall be retained for the period specified in the Privacy Policy, based on legal requirements and the necessity of providing the Service. A Creator's real name will never be disclosed to other Members.
- Where a Creator becomes subject to the obligation to file a notification for a Video Transmission-Type Sex-Related Special Business as defined in Article 2, Paragraph 8 of the Act on Control and Improvement of Amusement Business, etc., the Creator shall file such notification at their own responsibility and promptly report the completion of the filing to the Company. Where a Creator makes a false report regarding the status of the filing or fails to make such a report, the Creator shall be subject to account suspension pursuant to Article 21. The Company shall also appropriately comply with the relevant laws and regulations applicable to the Company itself.
Article 7 (Non-Succession of Membership Status)
- A Member's qualification to use the Service (account) shall not be inherited, transferred, or succeeded to by any person.
- If a Member dies, the relevant account shall be extinguished. However, any unpaid monetary obligations (such as Fan Club membership fees) that were fixed prior to the Member's death shall be treated as part of the estate in accordance with the provisions of general law (the Civil Code). In addition, where unpaid sales proceeds exist for a Creator, the Creator's legitimate heir may claim such proceeds through the procedure prescribed by the Company.
Chapter 3 Service Content
Article 8 (Content and Changes of the Service)
- The Service provides Fan Club functions, individual content sales, call and DM services, and other features as a platform connecting Creators and Fans.
- The Company may change or add to the content or features of the Service without prior notice to Members. However, where the Company discontinues a major feature that directly affects Creators' revenue (such as the Fan Club function or the Call and DM Service), the Company will, as a general rule, notify Members at least 30 days in advance.
- Where the Company terminates the Service in its entirety, the Company will, as a general rule, notify Members at least 30 days in advance by posting on the Service or by sending a message to the registered email address.
Article 9 (Fan Club)
- A Creator may set up to 5 Fan Club plans (including Secret plans) per account.
- The monthly membership fee for each plan may be set as free (Free plan) or within the range of 500 yen to 1,000,000 yen. A paid plan may not be set at less than 500 yen.
- The billing cycle for paid Fan Clubs is the 1st of each month, and the following month's membership fee is automatically debited on the 1st of the current month (or at the time of joining, in the case of joining partway through the month). If the cancellation procedure is completed by 23:59 on the last day of the current month, billing will stop from the following month.
- A Secret plan is a private plan that allows a Creator to invite only specific Fans. All provisions of these Terms, etc. apply to Secret plans as well, and they are not exempt from the prohibition on prohibited content. In a Secret plan, the fee for the Call and DM Service may also be set to 0 yen.
- The fee or content of a plan with one or more subscribers may not be changed. If a change is necessary, please delete the existing plan and create a new one. After deletion of an existing plan, the plan will be closed at the end of the month following the month of the application. Upon closure, the Creator shall endeavor to take measures to minimize the impact on existing subscribers (for example, providing guidance on migrating to a new plan).
- When a Fan upgrades a plan, no billing for the lower-tier plan will occur within the same month. When a Fan downgrades a plan, the change will take effect from the following month. As a general rule, only one plan change is permitted within the same month.
- A Creator may grant a "Free Call Ticket" that allows use of the Call and DM Service under a specific plan. However, the following conditions shall apply.
- (1) A minimum call duration shall be set for use, and details will be stated on the plan page.
- (2) The Free Call Ticket shall be valid until the last day of the month following the month in which it was granted.
- A Creator may set a maximum number of subscribers for each plan. In addition, the Creator may set an upper limit on the monthly Fan Club membership fee within the range determined by the Company. Once the maximum number of subscribers is reached, new subscription applications will be restricted.
Article 10 (Automatic Recurring Billing)
- Paid Fan Club plans are automatically renewed and billed each month unless the Fan personally completes the cancellation procedure.
- If payment fails, the Company will retry payment by the method prescribed by the Company. If payment is still not completed after the retry, access to the plan may be suspended.
- If a Fan's CF Points balance is insufficient to continue using a billed service, Points equivalent to the billing amount for that month will be automatically purchased using the payment method registered in advance. At the final confirmation screen during the subscription procedure, the Fan shall expressly confirm this automatic additional purchase mechanism and the scale of the amount involved.
Article 11 (CF Points)
- CF Points may be purchased through the payment methods prescribed by the Company. The acquisition and use of Points shall be governed by the CF Points Usage Guide.
- CF Points are valid for 180 days from the date of acquisition. Please refer to the CF Points Usage Guide for details.
- When CF Points are consumed, Points with the earliest expiration date are consumed first. Paid Points are given priority protection over Free Points in both consumption and expiration.
- Before Paid Points expire, the Company will send Members advance notice to their registered email address.
- Refunds of Paid Points are made in accordance with the Payment Services Act, in cases such as where the Company terminates the Service. Please refer to the CF Points Usage Guide for details.
Article 11-2 (Payment Processing Provider)
- Payment processing for the Service is carried out through an external payment processing provider engaged by the Company. The Company does not retain the complete credit card number or security code of a Member within its own systems.
- With respect to payment processing, payments relating to the Service may be processed by the following payment processing provider.
Lynshine Company Limited
Avon House Avonmore Road, Kensington, W14 8TS, London, United Kingdom
Company number: 16722557
Article 12 (Call and DM Service)
- The Call and DM Service is a feature that allows a Creator and a Fan to engage in one-on-one voice calls or direct messages on the Service (including both paid and free).
- When a call reservation is confirmed, the CF Points required are temporarily locked. The handling of cancellations, lateness, and similar situations shall be as follows.
- (1) Cancellation for reasons attributable to the Fan
If cancelled at least 1 hour before the scheduled call time, the temporarily locked Points will be refunded in full. For cancellations after that time, the temporarily locked Points will be consumed as a cancellation fee. If the CF Points balance is insufficient at the time of cancellation, the shortfall will be automatically charged to the registered payment method. - (2) Cancellation for reasons attributable to the Creator, or where the call was not held
Where a call is cancelled for reasons attributable to the Creator, the temporarily locked Points will be refunded to the Fan in full. In this case, no cancellation fee will be charged to the Fan. - (3) Lateness of the Creator
Where the Creator is not present at the scheduled start time of the call, the following shall apply.- (a) If the lateness is within 5 minutes, the end time of the call will remain the end time of the reserved slot without extension, and the actual time available for the call will be shortened by the length of the Creator's lateness. Billing will be based only on the time actually spent on the call, and no charge or cancellation fee will be imposed for the Points corresponding to the late period.
- (b) If the lateness exceeds 5 minutes, the temporarily locked Points will be refunded to the Fan in full. In this case, no cancellation fee will be charged to the Fan.
- (4) Where the Creator repeatedly fails to attend
Where a Creator repeatedly fails to attend without notice or repeatedly cancels at the last minute, the Company may take measures against the Creator such as warnings, feature restrictions, or account suspension pursuant to Articles 19 and 21. - Where separate conditions are established for a Secret plan, such conditions shall apply as the terms agreed between the Creator and the Fan. However, any condition that violates these Terms, etc. shall be invalid.
- The Company may record calls and analyze the content of calls and DMs for the purpose of quality control of the Service, prevention of unauthorized use, and ensuring security. Recorded data will be retained for 90 days, and will be promptly deleted after the retention period has elapsed. Please refer to Article 5 of the Privacy Policy for details of the recording and analysis. By agreeing to these Terms, a Member shall be deemed to have consented to recording and analysis limited to the purposes described above.
- At the start of a call, an announcement will be played indicating that the call is being recorded.
- A Creator may send video or audio files to a Fan through the DM Service. However, a Fan is prohibited from sending video or audio files to a Creator.
Chapter 4 Prohibited Acts
Article 13 (Prohibited Acts)
In using the Service, Members must not engage in any of the following acts.
- (1) Acts that violate laws or public order and morals
- (2) Criminal acts or acts that lead to criminal acts
- (3) Posting or distributing content depicting a person under the age of 18, or a person determined by the Company to be under the age of 18 (the Company's determination shall be final), as a sexual object
- (4) Role-play involving a minor (including cases where the other party is a minor, or where a party is encouraged to portray a minor)
- (5) Acts that infringe the personal information or privacy of other Members or third parties
- (6) Acts that infringe the intellectual property rights of other Members or third parties
- (7) Transferring, reselling, or distributing purchased digital content to a third party for any purpose
- (8) Recording or capturing the content of a call or DM without the Member's consent and disclosing or sharing it with a third party (recording between Members is prohibited; recording by the Company for quality control purposes is governed by Article 12, paragraph 4)
- (9) Providing false information intended to deceive the Company or a third party
- (10) Unauthorized access to, tampering with, or interference with the systems of the Service
- (11) Providing benefits to, or otherwise cooperating with, antisocial forces
- (12) Transferring, lending, or selling an account or login information to a third party
- (13) Providing content generated by AI as content created by a human without clearly indicating that it is AI-generated (an act that may constitute unfair representation under the Act against Unjustifiable Premiums and Misleading Representations)
- (14) Posting or distributing video or other content (including two-dimensional content) depicting genitalia or other body parts without applying the legally required modifications (such as mosaic censoring), i.e., in a so-called unmodified state
- (15) Posting or distributing photographs, videos, or other content depicting real persons (so-called live-action or three-dimensional content)
- (16) Other acts that the Company reasonably determines to be inappropriate
Article 14 (AI Content)
- Where a Creator sells AI-generated content, the Creator must indicate this in the title or description, such as by stating "AI-generated" (mandatory).
- The Creator shall be responsible for any disputes with Fans, claims from third parties, or administrative guidance arising from a failure to indicate that content is AI-generated.
- A Creator may sell only content generated without using content in which a third party holds rights as AI training data. The sale of AI-generated content that infringes the rights of a third party is prohibited.
Chapter 5 Content and Rights
Article 15 (Ownership of Rights in Content)
- Copyright and other intellectual property rights in content (text, images, videos, audio, etc.) that a Member posts or transmits on the Service belong to the Member who created the content.
- A Member grants the Company a royalty-free, non-exclusive right to use the content (including reproduction, modification, and public transmission) to the extent necessary for the operation, improvement, and promotion of the Service.
- Where the Company publicly discloses a Member's content externally for promotional purposes, the Company shall obtain the Creator's prior consent.
- A Fan may use purchased content solely for personal viewing purposes. Secondary use, redistribution, and similar acts are prohibited.
- From the standpoint of personal information protection, a Creator may not view or obtain a Fan's personal information (name, address, payment information, etc.).
Article 16 (Response to Copyright Infringement)
- Procedures for reporting or objecting to infringement of copyright or other rights shall be governed by the Copyright and Sender Information Disclosure Policy.
- With respect to content suspected of infringing rights, the Company may take measures such as deletion or access restriction in accordance with the procedures set forth in the Copyright and Sender Information Disclosure Policy.
Chapter 5-2 Statements Regarding Legal Compliance
Article 16-2 (Statement on Age Verification and Record-Keeping)
- The visual content provided through the Service is limited to two-dimensional works such as illustrations and animation, and audio content. The posting or distribution of photographs, videos, or other content depicting real persons (live-action or three-dimensional content) is prohibited under Article 13, item (15), and the Service does not provide visual content depicting real persons engaged in sexually explicit conduct.
- As stated in the preceding paragraph, because the visual content provided through the Service does not include depictions of real persons, it is not directly subject to the record-keeping requirements set forth in 18 U.S.C. § 2257 of the United States.
- Notwithstanding the preceding paragraph, the Company confirms, for every Creator who provides paid content, that the Creator is 18 years of age or older using an official form of identification through the identity verification procedure set forth in Article 6, and retains a record of the fact that such confirmation was made, as provided in Article 6, paragraph 3.
- For inquiries regarding age verification and the records referred to in the preceding paragraph, please contact the Custodian of Records below.
Custodian of Records: Attn: Custodian of Records, CF Asset Inc.
1-9-7-3B Tokumaru, Itabashi-ku, Tokyo 175-0083, Japan / support@creatorfans.co
Article 16-3 (Notice and Takedown Procedure for Copyright Infringement)
- The Company respects intellectual property rights and responds to claims of copyright infringement in accordance with the U.S. Digital Millennium Copyright Act (DMCA). This Article supplements Article 16 and the Copyright and Sender Information Disclosure Policy.
- A rights holder or their agent may submit a notice to the Company's designated agent stating the following.
- (1) Identification of the copyrighted work at issue
- (2) Identification of the content alleged to be infringing and its location (URL, etc.)
- (3) The complainant's contact information, such as name, address, phone number, and email address
- (4) A good faith statement that the use is not authorized by the rights holder, its agent, or the law
- (5) A statement, made under penalty of perjury, that the information in the notice is accurate and that the complainant is authorized to act on behalf of the rights holder
- (6) The complainant's signature (including an electronic signature)
- Upon receiving a valid notice, the Company will promptly remove the content at issue or disable access to it. A Member subject to such measures may submit a counter-notification to the Company.
- The Company will suspend or delete the account of a Member who repeatedly infringes copyright, pursuant to Article 21.
- Designated agent: CreatorFans Support Desk (support@creatorfans.co)
Article 16-4 (Reporting of Illegal Content, etc. and Complaint Handling)
- Any person who believes that content on the Service is illegal or violates these Terms, etc. (including the Content Guidelines) may report it to the Company through the Company's support desk (support@creatorfans.co) or any other contact point designated by the Company.
- The Company will review all reports received under the preceding paragraph and complete its review and response within 7 business days of receipt.
- A report made under this Article is a procedure separate from an objection by a Creator (an appeal against a measure taken by the Company) as set forth in Article 19.
Article 16-5 (Requests for Removal by Persons Depicted in Content)
- A person who appears in, or is depicted in, a video or other content on the Service may request the deletion of such content through the Company's support desk.
- The Company will review a request made under the preceding paragraph and, where it deems appropriate, will delete the content or disable access to it.
Chapter 6 Sales, Fees, and Withdrawals
Article 17 (Fees and Recording of Sales)
- Where a Creator's content is purchased or used through the Service, the amount obtained by deducting the platform fee determined by the Company from the tax-inclusive sales amount shall be recorded as the Creator's compensation.
- The fee rate shall be as follows for each service type.* The fee rate may change in the future due to changes in the service model.
| Service type | Fee rate | Notes |
|---|---|---|
| Fan Club (monthly) | 10% | Applied to tax-inclusive sales |
| Individual content sales | 10% | Applied to tax-inclusive sales |
| Call and DM Service | 10-20% | Applied to tax-inclusive sales |
- The fee rate may be changed at the Company's discretion, and in the event of a change, the Company will notify Members at least 30 days before the effective date, by sending a message to the registered email address or by posting on the Service.
- The Company does not perform withholding tax procedures relating to a Creator's sales, etc. Creators shall file tax returns and pay taxes at their own responsibility.
- Where a Creator complies with the Qualified Invoice System (registration as a Qualified Invoice Issuer), the Creator shall notify the Company of its registration number by the method prescribed by the Company.
- Where the Company and a Creator individually agree on a fee rate separately from these Terms, whether in writing (including email) or through settings on the Service, such individual agreement shall prevail, notwithstanding the provisions of the preceding paragraph.
Article 18 (Withdrawals)
- A Creator may submit a withdrawal request from the sales management screen on My Page.
- The deadline for withdrawal requests is the last day of the current month, and sales for which a request is submitted by the last day of the current month will be transferred to the designated account on the last day of the following month. The minimum withdrawal amount is 1,000 yen. The transfer fee shall be borne by the Creator.
- Where a material violation of these Terms, etc. is confirmed, the Company may withhold payment of sales proceeds until its investigation is completed (for up to 90 days). The Company may likewise withhold payment, during the investigation period, of any sales newly generated during the withholding period.
- (1) If the investigation finds no violation, the Company will promptly pay the full amount of the withheld sales proceeds.
- (2) If the investigation finds a violation, the Company may set off the sales proceeds against the actual damages it has incurred. If any balance remains after the set-off, the Company will promptly pay it. The Company will not confiscate any amount exceeding its actual damages.
- (3) A Creator may object to the above measures through the objection procedure set forth in Article 19.
- Unpaid sales proceeds will expire if no withdrawal request has been made by the time 180 days have elapsed from the date of the last recorded sale (or, in the case of withdrawal from membership, 30 days have elapsed from the date of the withdrawal application). The Company will send advance notice to the registered email address before expiration. Upon withdrawal from membership, please complete the withdrawal request within 30 days after the application for withdrawal from membership. If a withdrawal request is made within this period, the Company will make the transfer by the last day of the following month.
- Where an incorrect transfer occurs due to a deficiency or error in the account information registered by a Creator, the Company will deem such payment to constitute payment to the Creator. Where an incorrect transfer is caused by a malfunction in the Company's systems or the Company's negligence, the Company will take responsibility for addressing it.
- Where a Fan engages in a fraudulent chargeback and the Company is required by a credit card company or similar entity to refund the relevant sales proceeds, the Company may claim reimbursement from the Creator for the amount of the loss borne by the Company (up to the amount equivalent to the proceeds after deduction of fees).
Article 19 (Measures in the Event of a Violation and Objection Procedure)
- Where a Member violates these Terms, etc., the Company may take measures against the Member such as warnings, deletion of content, withholding of payment of sales proceeds (Article 18, paragraph 3), or suspension or deletion of the account.
- Where the Company withholds payment of sales proceeds or sets them off, the Company will notify the relevant Creator of that fact and the reasons therefor. The Creator may raise an objection to the Company's support desk within 7 days of receiving the notice.
- Where an objection is raised, the Company will consider it in good faith and respond within 14 days.
Chapter 7 Withdrawal from Membership
Article 20 (Withdrawal from Membership)
- A Member may withdraw from membership at any time by the procedure prescribed by the Company.
- After a withdrawal application is submitted, membership shall be extinguished at the time the Company completes the withdrawal process. The withdrawal process shall be completed within 7 business days.
- Where a Fan withdraws from membership, the right to access purchased digital content shall be extinguished simultaneously with the completion of the withdrawal process. It is recommended that Fans back up content (where a save function is available) between submitting the withdrawal application and completion of the withdrawal process.
- Where a Creator withdraws from membership, the Creator shall complete the following before submitting the withdrawal application.
- (1) Notifying Fan Club subscribers and taking any necessary action
- (2) Submitting a withdrawal request for any unpaid sales (a request may be submitted within 30 days after the withdrawal application)
- After withdrawal from membership, all CF Points balances (whether Paid Points or Free Points) shall be extinguished. If Paid Points remain, please either consume them before submitting the withdrawal application or apply for a refund after confirming the refund conditions specified under the Payment Services Act. Please refer to the CF Points Usage Guide for the refund conditions for CF Points.
Chapter 8 Suspension, Modification, and Termination of the Service
Article 21 (Suspension or Deletion of Accounts)
The Company may suspend or delete a Member's account without prior notice where it determines that any of the following applies to the Member.
- (1) Where the Member has violated these Terms, etc.
- (2) Where it is discovered that the registered information or updated information is false
- (3) Where it is discovered that any of the grounds for refusal of registration under the items of Article 3, paragraph 4 applies
- (4) Where the Member has re-registered despite having been subject to a disposition by the Company (such as refusal of registration, suspension of use, or deletion)
- (5) Where the Member has failed to fulfill, or has made a false report regarding, the notification and reporting obligation under Article 6, paragraph 4
- (6) Where there has been no use for 180 days since the last login (advance notice will be given)
- (7) Where the Member has died
- (8) Where the Company otherwise reasonably determines that the Member is unsuitable as a Member
- Except where caused by the Company's willful misconduct or gross negligence, the Company shall not be liable for any damage incurred by a Member as a result of a measure taken under the preceding paragraph.
Article 22 (Suspension of the Service)
The Company may suspend all or part of the Service without prior notice to Members in the following cases.
- (1) Where conducting inspection or maintenance of systems relating to the Service
- (2) Where a natural disaster or other force majeure event occurs, such as an earthquake, typhoon, fire, or power outage
- (3) Where the provision of the Service becomes difficult due to a communication failure or other technical reason
- (4) Where the Company otherwise determines it necessary
- Except where caused by the Company's willful misconduct or gross negligence, the Company shall not be liable for any damage incurred by a Member as a result of a suspension of the Service under the preceding paragraph.
Chapter 9 Disclaimer and Damages
Article 23 (Disclaimer of Warranties)
- The Company makes no warranty of any kind that the Service is suitable for a Member's particular purpose, that the Service is free of defects or errors, or that the Service will be provided continuously.
- The Company shall bear no responsibility whatsoever for transactions, communications, disputes, or other matters between Members.
Article 24 (Damages)
- Even where the Company is liable to a Member for damages, except where caused by the Company's willful misconduct or gross negligence, the scope of damages that the Company shall compensate to the Member shall be limited to direct and actual damages, and the amount of compensation shall be capped at the amount paid by the Member to the Company (equivalent to the Company's fees) in the transaction giving rise to the damages during the 3 months immediately preceding the damages.
- Where the application of this Article is restricted by the Consumer Contract Act or other mandatory laws and regulations, the provisions of such laws and regulations shall apply.
Article 25 (Damages Caused by a Member)
Where a Member violates these Terms, etc., or causes damage to the Company through a tort or other act, the Member shall compensate the Company for all damage incurred by the Company (including attorneys' fees).
Chapter 10 Privacy and Confidentiality
Article 26 (Privacy)
The Company's handling of personal information shall be governed by the Privacy Policy separately established by the Company.
Article 27 (Confidentiality)
- A Member must not disclose or leak to a third party, or use for any purpose other than the use of the Service, any non-public technical or business information of the Company that the Member comes to know through use of the Service (the "Confidential Information"), without the Company's prior written consent.
- "Confidential Information" in this Article means information designated as confidential by the Company, or non-public business or technical information whose confidentiality can reasonably be inferred even if not so designated. However, Confidential Information does not include any information falling under any of the following.
- (1) Information that was already publicly known at the time of disclosure
- (2) Information that became publicly known after disclosure for reasons not attributable to the Member
- (3) Information independently developed by the Member
Chapter 11 Amendment of These Terms and Notices
Article 28 (Amendment of These Terms)
- The Company may amend these Terms, pursuant to Article 548-4 of the Civil Code, where the amendment conforms to the general interests of Members, or where there is a reasonable ground such as the necessity of the amendment or the reasonableness of its content.
- A change to these Terms (including a revision of the Individual Rules or a change to fees) shall be announced to Members at least 30 days before the effective date, by posting on the Service or by sending a message to the registered email address.
- If a Member continues to use the Service after the announcement under the preceding paragraph, the Member shall be deemed to have agreed to the amended Terms.
Article 29 (Notices)
- Notices from the Company to Members shall be given by posting on the Service or by sending a message to the registered email address.
- A notice sent to the registered email address shall be deemed to have reached the Member upon the elapse of a reasonable time normally required for delivery from the time the Company sent it.
- A notice given by posting on the Service shall be deemed to have reached the Member at the time the Company made the posting.
Chapter 12 General Provisions
Article 30 (Severability)
Even if any provision of these Terms, or part thereof, is held invalid or unenforceable under any law or regulation, the remaining provisions of these Terms, other than such provision or part thereof, shall remain in full force and effect.
Article 31 (Governing Law and Jurisdiction)
- These Terms shall be interpreted in accordance with the laws of Japan.
- For any and all disputes relating to these Terms, the Tokyo District Court and the Tokyo Summary Court shall have exclusive agreed jurisdiction as the court of first instance.
Article 32 (Resolution Through Consultation)
Matters not stipulated in these Terms and matters in which doubt arises as to interpretation shall be resolved through good-faith discussion between the Company and the Member.
End
CF Asset Inc. https://creatorfans.co
Effective date: June 13, 2026
Last revised: July 24, 2026
Operated by: CF Asset Inc.